At OceanKap, we are committed to protecting your privacy and ensuring that your personal and business information is handled responsibly. As a paper packaging export company based in India, we serve global clients and value the trust you place in us when sharing your data. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website or communicate with us for business purposes.
1. Information We Collect
When you visit our website or contact us, we may collect personal and business information that helps us serve you better. This includes your name, email address, phone number, company name, and shipping details if you request a quote or place an order. We also collect information about your packaging requirements, order volumes, and target markets when you submit inquiries. Additionally, we may use cookies and analytics tools to gather data such as your IP address, browser type, and pages you view on our website. This information helps us understand how visitors interact with our site and improve user experience.
2. How We Use Your Information
We use your information strictly for business and operational purposes. This includes responding to inquiries, sending product quotes, processing export orders, and coordinating shipments. We may also use your contact details to provide order updates or support services. In some cases, your information may be used to comply with customs documentation or export regulations as required under Indian law. With your permission, we may also send occasional product updates, business announcements, or offers relevant to your interests. Your data is never used for purposes unrelated to our export services.
3. Legal Basis for Processing
OceanKap processes personal data under legitimate and lawful bases. When you voluntarily contact us or fill out a form, your consent serves as the basis for collecting and processing your data. In cases where we enter into a commercial relationship or export agreement, your data is processed as part of fulfilling a contractual obligation. Additionally, we are legally required to process certain data to comply with Indian export regulations, taxation laws, and customs documentation. In some cases, we may rely on our legitimate business interest to improve services, maintain client communication, or protect against fraud.
4. Sharing of Information
We respect your confidentiality and do not sell or rent your personal data to third parties. However, we may share relevant information with our trusted partners strictly on a need-to-know basis. This includes shipping and logistics companies to fulfill export deliveries, banking or payment partners to process transactions, and government authorities such as Indian Customs for legal compliance. In limited cases, we may use third-party services (e.g., email platforms or hosting providers), all of whom are contractually bound to protect your data and maintain confidentiality.
5. Data Security
We take data security seriously and implement industry-standard measures to protect your information from unauthorized access, misuse, or loss. Our website uses SSL (Secure Socket Layer) encryption to safeguard data transmission. Our hosting provider offers secure infrastructure to store site data, and internal access to your personal information is strictly limited. Although we take all reasonable precautions, no internet-based platform is completely immune to risks, and we encourage you to exercise caution when submitting information online.
6. Your Rights
If you are a user from the European Union (EU), United Kingdom (UK), or countries with strong data protection laws (such as UAE), you may have certain rights under applicable regulations. These include the right to access or correct your data, withdraw your consent, request deletion of personal data (except where retention is required by law), or object to the use of your data for marketing purposes. To exercise these rights, you may contact us at sales@oceankap.com and we will respond in a timely and transparent manner.
7. Cookies & Tracking Technologies
Our website may use cookies, small text files stored on your device, to enhance site performance and provide a better browsing experience. These cookies help us track website traffic, analyze visitor behavior, and remember your preferences. You can choose to disable cookies through your browser settings at any time. By continuing to use our website, you consent to the use of cookies in accordance with this Privacy Policy.
8. International Data Transfers
Since OceanKap is based in India and serves international clients, your data may be transferred to or stored in countries outside your own jurisdiction. We take all necessary measures to ensure that such transfers comply with applicable data protection regulations. Our export-related data transfers are made only to partners or service providers who are contractually bound to maintain data confidentiality and security.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technological improvements. Any changes will be posted on this page with the updated “Effective Date.” We encourage users to review this policy regularly to stay informed about how we protect their privacy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:
OceanKap
Email: sales@oceankap.com
Location: Pune, India