Business Name: OceanKap
Website: www.oceankap.com
Registered in: India
Email: sales@oceankap.com
Welcome to OceanKap, an Indian-based exporter of sustainable paper packaging products. By using our website (www.oceankap.com), engaging in any communication with us, or entering into a commercial transaction for our products, you agree to be bound by the Terms and Conditions outlined below. These terms govern your access to our website, your engagement with our services, and all purchase and export transactions facilitated by OceanKap.
If you do not agree with any part of these Terms, please refrain from using our services or initiating business with us.
1. Company & Website Usage
OceanKap operates as a legally compliant export business registered under Indian laws. We specialize in the manufacture and international export of eco-friendly paper-based products such as paper bags, tapes, and wrapping tissue papers. The website www.oceankap.com serves as a digital platform for showcasing our product range, receiving inquiries, and facilitating communication with international buyers, distributors, and importers.
Use of our website is intended for lawful business purposes only. Users are prohibited from transmitting any harmful code, unauthorized access attempts, or content that may violate applicable laws, harm our reputation, or interfere with our services.
2. Product Customization, MOQ & Specifications
OceanKap does not offer off-the-shelf products. All products are manufactured to order, based on specifications provided and approved by the buyer. This includes but is not limited to: dimensions, GSM (paper thickness), handle types, paper color, finish (laminated or unlaminated), branding/printing, and packaging style.
We maintain a Minimum Order Quantity (MOQ) of 5,000 pieces per variant unless otherwise agreed. Clients are expected to provide or approve detailed technical requirements before production commences. Images and descriptions on the website are for reference only and do not guarantee exact product output unless specified in writing during quotation.
3. Quotation, Pricing & Currency
All product quotes are custom-generated based on buyer specifications, order volume, and destination country. Prices are generally quoted in USD, INR, or EUR, and may include or exclude shipping (depending on agreed Incoterms).
OceanKap quotes are valid for a specified duration (generally 15–30 days), and may change based on fluctuations in raw material costs, exchange rates, or logistics charges. Final pricing will be shared via official email or commercial invoice and is binding once the buyer confirms the order.
4. Payment Terms & Conditions
Payment terms are finalized before confirmation of production. OceanKap accepts the following forms of payment:
Advance Payment: Full advance prior to production
Part Advance + Balance Before Dispatch: Typically 50% to initiate production and 50% before shipment
Letter of Credit (L/C): For eligible clients or high-value orders, subject to bank verification and terms
Buyers must ensure all payments are free from deduction, and any bank charges, foreign exchange fees, or intermediary charges must be borne by the buyer. Production begins only after the agreed advance is received in our Indian bank account.
Failure to make timely payment may lead to production delays, suspension of services, or cancellation of the order at our discretion.
5. Production Timelines & Delays
Production timelines are estimated at the time of order confirmation and typically range from 15 to 30 working days, depending on product type and volume. However, production schedules are subject to:
Raw material availability
Power outages
Labour strikes or lockdowns
Government restrictions (such as export bans, port closures)
Force Majeure events (including natural disasters, war, epidemics)
OceanKap will not be held responsible for delays beyond our control, but we will make reasonable efforts to notify and accommodate changes.
6. Shipping, Incoterms & Risk Transfer
OceanKap offers international shipping as per mutually agreed Incoterms (e.g., FOB, CIF, EXW, DAP). Once goods are dispatched from our premises or port (depending on Incoterm), risk of loss or damage transfers to the buyer.
We work with reliable freight forwarders and will provide the following documents post-dispatch:
Commercial Invoice
Packing List
Bill of Lading / Airway Bill
Certificate of Origin (if required)
Fumigation Certificate (if applicable)
Buyers are responsible for clearing goods at their local customs, including paying import duties, VAT, or other charges applicable in their country. We are not liable for delays due to customs clearance or local regulatory issues.
7. Cancellations & Refund Policy
Since we manufacture customized goods for export, orders cannot be cancelled once production begins. Any cancellations made prior to production may be subject to a partial deduction for administrative or pre-production costs.
Refunds are generally not offered unless:
The order was not processed due to a fault on our part
Products were grossly defective and not as per approved sample/specifications
Goods were not shipped due to reasons attributable to OceanKap
If a valid complaint is raised within 5 days of receipt of shipment, OceanKap will investigate and may offer a suitable remedy, such as replacement, discount, or partial refund at our sole discretion. Claims made after this period will not be entertained.
8. Intellectual Property
All trademarks, product images, logos, brand names, designs, and content on www.oceankap.com are the intellectual property of OceanKap or used with proper permission. Reproduction, duplication, or unauthorized commercial use of any content is strictly prohibited.
Buyers must also ensure that any logos or brand material shared with us for printing on bags or packaging do not infringe upon third-party rights. The buyer holds full responsibility for obtaining rights to use such content.
9. Limitation of Liability
OceanKap’s total liability for any direct loss or damage, whether arising in contract or tort, shall not exceed the value of the products supplied. Under no circumstance shall we be liable for indirect losses, including but not limited to:
Loss of profit
Business interruption
Delay penalties
Third-party claims
We do not assume liability for damage incurred in shipping once the goods are handed over to the freight carrier (as per the agreed Incoterm).
10. Compliance with Export Regulations
As an Indian exporter, OceanKap complies with all applicable Indian export regulations, customs documentation rules, foreign trade policies (FTP), and shipping documentation practices.
Buyers must ensure compliance with their local import regulations. We are not responsible for non-clearance of goods due to incorrect import licenses, banned product categories, or false declarations by the buyer.
We reserve the right to decline or terminate any business engagement that violates international trade laws, embargoes, or sanctions imposed by India, the United Nations, or the buyer’s country of origin.
11. Privacy & Data Use
All data submitted by users on our website is processed in accordance with our Privacy Policy. By interacting with our website or business, you consent to the collection and use of information for communication, export documentation, logistics, and legal compliance.
We do not sell or share your data with third parties except where necessary for order processing or legal obligations.
12. Dispute Resolution & Jurisdiction
Any disputes arising from use of our website or commercial transactions will be governed exclusively by the laws of India. In the event of a dispute, the parties shall first attempt to resolve it amicably through dialogue. If unresolved, the matter shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai India.
13. Modification of Terms
OceanKap reserves the right to revise these Terms & Conditions at any time without prior notice. Updated terms will be posted on our website and will be deemed effective from the date of publication. We advise all clients and visitors to review the Terms regularly for changes.
14. Contact Information
If you have any questions or concerns regarding these Terms, or if you require clarification on any commercial or legal matter, you may contact us at:
OceanKap
Email: sales@oceankap.com
Location: Pune, India